Our snapshot of 2011
Albert Heijn, former president and member of the Supervisory Board of Ahold, and grandson of the founder of the Albert Heijn supermarket business, died at the age of 83.
Peapod offered a new app to allow customers to create and manage shopping lists and place grocery orders from their iPads, building on the success of PeapodMobile for smartphones.
Albert Heijn and the Dutch industry healthy food foundation ("Ik Kies Bewust") together developed new nationwide healthy food choice logos in the Netherlands.
Dick Boer started as CEO of Ahold, succeeding John Rishton.
The first Albert Heijn supermarket opened in Belgium, in Brasschaat in the north of the country.
In an annual reputation study of the 30 largest companies in the Netherlands by the Reputation Institute, Ahold ranked second for its good reputation among the Dutch public and was commended for gaining seven places against 2010 - the biggest gainer in the study.
The Ahold USA divisions intensified their Gas Reward programs through a partial re-launch and expansion to more stores, bringing additional savings on gas to loyal customers.
Stop & Shop New York Metro finalized the acquisition of five Foodtown stores in the New Jersey Shore area.
Ahold USA's four divisions collectively donated $4.5 million to local schools through their A+ School Rewards program.
Albert opened a new compact hypermarket format store in Svitavy, the Czech Republic.
James McCann appointed Chief Commercial & Development Officer. He will be nominated for appointment to the Corporate Executive Board at Ahold's annual General Meeting of Shareholders in April.
Stop & Shop New England launched the Scan It! Mobile app, which enables customers to use smartphones to scan their items, tally their orders, receive personalized savings and pay for their groceries – while they shop.
Giant Carlisle was recognized by Children's Miracle Network Hospitals for surpassing $25 million raised in the last 15 years to help children served by local hospitals.
Giant Carlisle opened the doors of its first City of Philadelphia store.
The Stop & Shop divisions and Giant Landover raised a total of $5.5 million to fight childhood cancer through their Triple Winner Game season.
Albert Heijn and the World Wildlife Fund Netherlands signed an agreement to increase the sustainability of the seafood assortment sold in Albert Heijn stores.
Peapod celebrated a huge milestone when the company filled its 20 millionth order. Also in September, Peapod announced the introduction of its online grocery service to Giant Carlisle customers in the Philadelphia area.
Ahold made key leadership appointments including: Jeff Carr, Chief Financial Officer; Anthony Hucker, Division President Giant Landover; Marit van Egmond, General Manager Gall & Gall; and Bhavdeep Singh, EVP Operations Ahold USA.
Ahold USA hosted its first Sustainability Summit to inform vendors about its corporate responsibility strategy and to learn about their priorities.
Customers voted Gall & Gall and Etos among the 10 most customer-friendly companies in the Netherlands. Earlier in the year, Albert Heijn's XL store format achieved a record high rating by customers in the Netherlands and Etos was voted best drugstore.
Gall & Gall unveiled a new own-brand line with more than 40 products ranging from wine and port to whiskey and gin at competitive retail prices.
October and November 2011
Several key leadership appointments were made, including Don Sussman being named Division President of the Stop & Shop New York Metro Division and Per Strömberg being appointed new CEO of ICA.
Ahold updated investors and analysts on its strategy to Reshape Retail at a Capital Markets Day in Zaandam, the Netherlands.
Stop & Shop New England division opened a new concept supermarket in Chelmsford, Massachusetts that offers a pick-up point enabling customers to order groceries online and pick them up at the store without leaving their cars.
"Appie," Albert Heijn's digital personal shopping assistant, was named best service application in the Netherlands by Apple.
Stop & Shop New York Metro division acquired three King Kullen supermarket locations on Staten Island, New York.